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Intelligent receivables collection —
AI agent orchestration with voice

A three-stage autonomous process — risk scoring, Promise to Pay monitoring, and amicable collection by AI voice agents calling debtors in their language. 3× faster cash flow. 90% less team time. 95% process efficiency.

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Receivables Orchestration — Voice AI Agent Xelto AI

Why receivables wait months to be collected

Xelto Receivables Orchestration eliminates the three main causes of payment backlogs: no portfolio prioritisation, reactive debtor contact, and manual documentation of every conversation.

Native ERP integration — Oracle JDE, NetSuite and more
Agents work directly on ERP data — no CSV exports or manual result entry. Every decision and contact outcome is written back natively in real time.
Omni-channel outreach — email, SMS and Voice AI
The agent selects the channel based on the debtor profile. Voice AI speaks the client's language — indistinguishable from a human. The debtor sees one coherent history, not scattered reminders from different systems.
Full transcript and audit log of every interaction
Every call is recorded and transcribed automatically. Escalation cases reach a human with a ready recommendation and complete history — no digging through notes or re-listening to recordings.

How it works — three steps to a closed receivable

Three specialised AI agent modules work autonomously — each focused on its own responsibility, together covering the full receivables collection cycle.

AI analyses payment history, ERP data and external signals, scores each client's risk, and forecasts the probability of delay. Your team sees the portfolio ranked by priority — not an alphabetical list.
The AI agent tracks cash flow in real time, generates automatic alerts and contextual reminders based on the Promise to Pay forecast. Instead of sending everyone the same message — it selects the optimal channel and contact moment for each debtor.
AI independently selects the contact channel — email, SMS or phone — based on segmentation and debtor history. The AI voice agent calls the client in their language, conducts a natural payment conversation, agrees repayment schedules, answers questions and confirms the Promise to Pay — sounding indistinguishable from a human consultant. Every call is recorded, transcribed and automatically written to the ERP contact history. Cases requiring human intervention escalate with a ready recommendation and full context of prior conversations.

Your team stops chasing payments —
and starts managing them

Book a consultation with a Xelto AI expert. We'll show you how Receivables Orchestration works on your receivables portfolio — from risk scoring to a Voice AI call with the debtor.

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